Stephanie is the Director of Client Experiences at The Gleason Group, where she brings a steady mix of strategy, organization, and care to every client interaction. Known for her ability to build meaningful relationships and create seamless systems, Stephanie is driven by a commitment to delivering consistent, high-quality service that keeps clients supported and confident at every step. With a background that spans customer service, team leadership, and operational planning, Stephanie excels at keeping people and processes aligned. Her attention to detail and calm, solutions-focused approach make her a key point of connection between clients and the broader Gleason team. With a History of Art degree from Vanderbilt University and a Masters in Critical and Curatorial Studies from the University of Louisville, Stephanie is a lifelong learner who values collaboration, clarity, and connection. Outside of the office, you’ll likely find her gardening, cheering on the Kentucky Wildcats, or spending quality time with her husband, Patrick, two boys, Cole and Theo, and their two dogs, Franco and Chip.